Abandoned process

To configure a new abandoned process navigate to Automation, and select Abandoned Process from the menu on the left.

Click the Add button in the upper right corner of the screen and the iPresso Studio wizard will be launched.

In the first step, you need to define the settings of the process:

Name - this will be visible only to iPresso users and will allow you to identify the process.
Description - you may provide a description of the process here.
Start date - define when the system will start to run the process.
Stop date - define the moment at which the system will no loger run the process.
Time to convert - the period of time between the start activity, which may for example be the first step of a product ordering process, and the conversion activity, which may for example be the purchase of the product. If the conversion activity is not performed within this period of time, the abandoned process scenario will be launched.

You can select on of the following options here:
define time - define how many minutes should the system wait for the conversion activity to happen.
- time/date from start activity parameter.

After defining those settings, move to Activities.

Here you can set up start activity and conversion activity. 

The process will be understood by the system to be abandoned when the time between the two activities exceeds the period defined in the previous step.

Move forward to configure the scenario of your abandoned process.

You can e.g. use the email block as a response to the abandonment.

You can also check if the scenario is correct by clicking the appropriate button. 

Move to the summary, and if all the fields are green, the process is ready to be launched. 


Polityka Cookies

Używamy plików cookies, aby ułatwić Ci korzystanie z naszego serwisu oraz do celów statystycznych. Jeśli nie blokujesz tych plików, to zgadzasz się na ich użycie oraz zapisanie w pamięci urządzenia. Pamiętaj, że możesz samodzielnie zarządzać cookies, zmieniając ustawienia przeglądarki.